etech Secrets
etech Secrets
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เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
you may play a job in retention as you communicate collaboratively with Sales to handle any customer issues.
Acquire all necessary details even though focusing on purchaser’s motive to Make contact with and update tickets determined by the interaction or escalate the exact same to anxious department.
tested experience in direct era and enterprise advancement inside the BPO, contact Heart, or IT providers industries.
Attention to detail. travel and capability to supply great customer care to the two internal and external buyers.
the opportunity to multi-undertaking answering numerous chats/phone calls and navigating easily concerning both mediums.
you may offer participating, responsive, well timed phone and e mail guidance to shopper customers, revenue, and other inner workforce members. You would be the level of Speak to for The customer and/or income staff member as you keep them educated of the standing of open up concerns even though actively Performing to troubleshoot and solve them.
encounter Performing as Portion of a collaborative team - we do the job jointly to ensure shoppers can easily use our services and products with no hassle and exceptional working experience is furnished all through each and every conversation.
an average working day is made up of generating and answering inbound and outbound calls, protecting account documentation, and developing a constructive rapport with our shopper base.
Communicate with current and potential customers making use of many different Computer system and telecommunications technology/software to give info and reply questions.
OUR MISSION Etech is really a servant leader Group delivering outstanding purchaser encounters and innovative solutions which allow our clients to construct stronger makes, strengthen buyer associations, and acquire market place share.
practical experience Doing work as part of a collaborative team - we perform collectively to ensure clients can use our services and products without any hassle and excellent knowledge is delivered in the course of each interaction.
an experienced demeanor with a chance to get ownership of each chat, get in touch with or more info e-mail and obtain a solution for every consumer.
Experience Doing work as Section of a collaborative group - we operate with each other to ensure consumers have the ability to use our services without any problems and excellent expertise is offered for the duration of every conversation.
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